Archive for the ‘Admin Help’ Category

Tuesday, July 13th, 2010

Time Management (It’s Like Dieting, But With your Time)

If you’re trying to manage your time, you’ll have much more success if you understand how you’re currently spending it.  It’s much like trying to improve your diet before understanding your current eating habits.  All the diet experts say that logging your food is one of the keys to weight loss success, and logging your activities is the key to getting the most out of your day.

A good approach is to log how you spend your time for 7-10 days.  Some of you may be surprised at the pockets of unproductive time you see.  And by unproductive, I don’t mean recreation or rest, I mean wasted time: time spent playing Farmville, watching “nothing in particular” on TV, or staring with dread at your to-do list.

Once you see how you’re spending your time, productive or otherwise, you will be better able to plan your weeks.  Get rid of the "junk food", and make your time count.  And that means including plenty of time for yourself, your family, and your friends.

When you’re ready to start planning, I recommend downloading the spreadsheet from www.my168hours.com.  It is a basic Excel spreadsheet that lists the 168 hours of the week, by day. (It’s so simple, you could create it yourself, but why?)  You can then use this sheet to plan your week.

It may take a few tries before creating a schedule that is right for you, mainly because in the beginning, you’ll probably over-schedule.   You have to keep in mind, just because there’s an empty timeslot on the chart doesn’t mean you can squeeze in one more task.  Our energy and focus is limited by more than a filled chart.

For new business owners, time management is one of the most important things to master, especially if you’re going it alone.  And especially, especially if you have kids and/or are keeping your day job while you get started.  Don’t give up before you even start - before saying “I have no time to start my business”, find out if that’s actually true.

Tuesday, June 29th, 2010

HMO, PPO, and Medicare, Oh My!

Health care is such a hot topic right now.  Maybe too hot.  There is so much information and heated debate that it has become very difficult to sort out fact from fiction.  But when you decide to start your own business you will be leaving the feathered nest of your employer (at some point), and you will need to handle your own health insurance coverage.  Yikes!

To help you navigate these dark waters, I highly recommend getting the book Cut Your Health Care Costs Now! By Brandi Funk, RN, FNP.  Don’t let the topic fool you.  This book was fascinating reading.  There was so much I didn’t know, and didn’t even know I didn’t know.

Some of the topics covered:

* How to get the best health insurance for you and your family

* The ins and outs of COBRA

* How to prevent becoming “uninsurable” by insurance companies

* How to get medical care without health insurance

* How to negotiate your medical bills

* Where to get help with maternity care costs when it’s excluded from your insurance plan

* How to get the most out of your Medicare coverage

New business owners are dealing with so much that sometimes health insurance gets pushed to the bottom of the list, and maybe it isn’t even on the list.  That’s understandable.  All insurance is viewed as an annoying money-drain… until we need it.  Then it can literally be a life saver.   

New business owners are dealing with so much that sometimes health insurance gets pushed to the bottom of the list, and maybe it isn’t even on the list.  That’s understandable.  All insurance is viewed as an annoying money-drain… until we need it.  Then it can literally be a life saver.   

The book is available on Amazon for $24.95, or as an eBook for $21.95.  You can find out more about the book here.  And while you’re there check out her blog.  You can not know too much about this subject.

Tuesday, March 30th, 2010

Get A Virtual Receptionist From ‘Call Ruby’

As your business grows you need to make changes, but sometimes your business activity grows faster than your business bank account.  Virtual assistants and temporary assistants are great when you can’t swing DIY anymore, but can’t yet afford to hire support staff.  If your phones are ringing off the hook, you can get a virtual receptionist from Call Ruby

Unlike a standard answering service, the Call Ruby receptionists will answer your phone calls with a custom greeting, which is professional, and pleasant.  They will announce and transfer calls to wherever you’re working, or screen them, if that’s what you need.  They will also take messages, transfer calls to voicemail, or provide information to your callers.  And, yes, they will make outgoing calls, relaying simple information for you. Basically, the Call Ruby receptionist acts just like your employee, but they’re not in your office/home, and no one will ever know.

You can check them out for free with their 14-day trial.  If you decide to continue using the service they have packages from $199/mo - $669/mo, with the biggest difference being the number of “receptionist” minutes you get.  There is no long term contract, so check them out for two weeks. You have nothing to lose, and could gain some much needed free time.

Tuesday, March 9th, 2010

The Best Use Of DIY Courses

As you know, I’m a big supporter of DIY (do-it-yourself).  Sometimes it’s your only option, especially in the early stages of business.  There are tons of books, courses, seminars and webinars out there, covering everything from PR to accounting.  And many of these are good.  But even if you learn everything and understand what needs to be done, there are only so many hours in the day. 

Frequently, after taking a course, we realize we don’t have the time or interest in handling the tasks ourselves.  When this happens, we are inclined to hire the person that taught the course.  There’s nothing wrong with that, but assess your time and personality before shelling out money for anything. If you think might hire a professional in the end, don’t waste your money on the DIY course.  Instead, put it toward hiring a professional. 

If your budget won’t allow for that, and your schedule won’t allow for you to do everything, there is an alternative.  Take DIY courses and/or read some books, and then hire a temporary assistant, virtual assistant, or bookkeeper to do certain things for you. 

Once you know the what, how and why of certain business activities, you can direct someone to do what you would be doing (if you had the time) at a fraction of the cost of hiring a professional.  The more you know, the less likely you are to overpay for relatively simple tasks, or to hire an unqualified person.  Learn as much as possible about all aspects of your business.  Then do what you can, and farm out the rest.  Taking this approach will save you some money, and keep you from hating your business.

Tuesday, January 26th, 2010

DBA vs Trademark

I have recently talked to three different people on three separate occasions that had the wrong idea about filing for a DBA. So I’m going to (hopefully) clear things up.

When your business has a name that does not include your legal name you must file a fictitious business statement (also known as a DBA – Doing Buisiness As). For example if your name is John Johnson and your company name is John Johnson Plumbing Services, you do not need to file for a DBA certificate. But if your company name is On Time Plumbing, you need to file, and notices need to be placed in local area newspapers.  This does NOT give you legal rights to the name On Time Plumbing.  Filing a fictitious business statement is all about the right of the public to know with whom they’re doing business.

In order to gain legal ownership of a company name you must register your name as a trademark.  The registration fee is $325.  You can conduct a trademark search and file yourself, or you can use one of the gazillion websites out there. Some will do it for you for a reasonable fee, and some for an outrageous fee. No matter what route you choose, though, protect your name and logo up front.  It could save you time, money and heartache.

This should clear things up, but if you have additional questions, just ask.

Tuesday, December 29th, 2009

Accomplish Your Goals In 2010

As you list out your goals for 2010, do you notice that this list looks a lot like your 2009 list? 

bullseye

Don’t just transfer the undone items to your new list, because this will play on your subconscious in a negative way.  A better approach is to take the most important goals from your old list and break them down into the most basic steps.  This will give you something manageable and measurable to work with.

For example, if your goal is to get your paperwork organized, break that into these specific steps:

1.  Get files, file boxes, labels, etc…

2.  Organize paperwork into categories (paid invoices, customer receipts, etc…) and then by month/year.

3.  Scan what you can, and then file and store anything you need to keep and shred the rest.

4.  Create an accessible space (a drawer or something like that) for current papers.

You can break the steps down even further, if you like.  When goals are too general they can feel overwhelming, and feeling overwhelmed frequently leads to procrastination.  Breaking the goal down into basic action steps will give you a starting point and a sense of direction.  So take a look at your unaccomplished goals of 2009 and start reducing them to the most basic steps possible.

Wednesday, October 21st, 2009

Zuplo Can Enhance Your Email

Zuplo is a site that allows you to customize your email with graphic images. You can choose from over 7000 email stationery designs or you can create new designs, using your own photos or graphic images. The Zuplo site steps you through the photo upload process.

Envelope
 

Incorporating the image into your email is pretty easy. You just copy the stationery (image) from the Zuplo site and paste into your email. There is also a tutorial, which I suggest watching.

Zuplo works with most email programs, but unfortunately there is only a PC version at the moment. Also, you must be using Internet Explorer or Firefox as your browser. In addition to the free version, they also offer an upgraded version for $8.95/year.

The free version of the Zuplo software gives you access to your top five saved favorites. The premium version gives you access to an unlimited number of saved favorites. Log on and look around.

I think customizing your email with your company logo or product image is a nice idea, but keep in mind that it should not be distracting or intrusive in any way. Of course, you can also use this for personal emails, and they can be as obnoxious as you want them to be.  Zuplo.com

Wednesday, October 14th, 2009

The Myth Of Multitasking

When you are in the beginning stages of building your business, there is a very good chance you are doing most, if not all, of the tasks yourself. You are in charge of product or service creation, sales, bookkeeping, shipping, and more. And don’t forget laundry, taking care of your kids and making dinner. The natural inclination is to multitask, but you may just be making things worse.

Juggler_tn

 
Research shows that our brains can only focus on one thing at a time. You can probably handle a couple of basic things at one time, like grating cheese and talking to your mom on the phone, but not several things that require concentration.

Experiments that measured brain activity during multitasking have shown several different negative effects. First, regions of the brain that specialize in visual processing and physical coordination are activated, leaving less energy for the areas that are used for learning and remembering. Basically, you are just processing the information.  There is little comprehension and you are probably not committing anything to memory. Second (and I think much worse), increased levels of stress related hormones are present during multitasking. Stress realated hormones are very hard on the body, so multitasking is unhealthy.

You will have much more success, and a greater sense of control, if you build a clear and manageable to-do list. Then work your way through it, one task at a time. You’ll actually get more done, and more out of what you do finish. If you need a little help, here’s a link to my previous post about time management.

Thursday, September 3rd, 2009

The Dreaded To-Do List

The Dreaded To-Do List from Beth Andrus on Vimeo.

Monday, August 24th, 2009

What Can Wufoo Do For You?

Wufoo is an Internet application that helps you to build online forms. I can’t even remember how I came upon this site, but when I did, I knew immediately it was pretty cool.

Wu-tang-clan-04

Wufoo allows you to design a form and put it on your website. As people fill out the form(s), the data is collected and stored for your use. All you need is a browser and an Internet connection and you can start using it immediately. They have a lot of templates and themed designs, or you can build a custom form. I logged on and it’s pretty simple to use. And for the record, if I think it’s simple, it’s really simple.

Here are just a few examples of form types - Contact Form, Mailing List, Survey, Job Application, Workshop Registration, Event Calendar, Customer Management, Invitations / RSVP, Online Orders, Address Book, Personal Journal, and Media Collection. The possibilities are endless, but the ones listed will get you thinking about what you may need.

Once you create your forms you can place them on your website. When you’re ready, you can take a look at the data you’ve collected by creating reports. Or if you prefer, you can have the entries emailed to you, or you can subscribe to an RSS feed and export them as an Excel document.

Foo fighters

Like I always suggest, start with their free service and if you like what they do and it helps you out, you can upgrade. They have for-fee plans from $9.95 – $199.95. And if you’re wondering what’s with the name, they tell you that on their FAQ page.  Check them out here Wufoo.com