As most of you know, I focus on very small and solopreneur businesses. But I know that some of you small guys want to grow up and play with the big kids, someday. And when you add even a little complexity to your structure, you must also add some procedures that will keep everyone on the same path. Even if you like where you're at, a polished approach can make your business run more smoothly. Flying by the seat of your pants, although it can work for a while, is not the best business plan.
There is a great book available: Awesomely Simple: Essential Business Strategies For Turning Ideas Into Action, by John Spence. The reason I like this book is because it is "as advertised" - awesomely simple. I also really like John’s personality. He presents an overview of his site in a video. His approachable manner in the video will also be found in the book and the website offers a clear explanation of what you’ll find in each chapter.
John offers “simplicity skills” in six key areas: Vision, Employee Hiring/Retention, Communication, Urgency (making sure your customers get what they want, when they want it), Execution of Processes, and Customer Service. Although all of these areas are important, whether you are a company of 1 or 100+, you must alter your approach to accommodate changes that occur when you're expanding your business.
John has a tremendous amount of experience working with all types of companies, including large international corporations. But more importantly, he has the ability to translate what he knows into a message that can be understood by the newest of new business owners. If you plan on growing a little, or conquering the world, check out John’s book. Awesomely Simple
