Archive for the ‘Small Biz’ Category

Tuesday, July 27th, 2010

McDonalds, Greyhound, and The Bun Lady

A few years ago I saw on interview with Cordia Harrington, on Donny Deutsch’s show The Big Idea. It really struck a cord with me and I think of it and refer to it frequently.   When stuck or frustrated, I sometimes think, "What would Cordia do?" So I thought I would share the bullet points with you.

* Cordia Harrington opened a McDonalds restaurant in Effingham, Illinois, population 10,000.

* Her McDonalds wasn’t doing well and she needed a way to drive traffic to this rural location. So she borrowed the money to buy a Greyhound Bus franchise and put the bus stop right on the corner of her McDonalds parking lot. (I didn’t know Greyhound bus stops were franchises. Interesting.)  On a normal day, 88 buses would stop daily, and over 120 buses a day stopped during the summer. Sales took off, and Cordia’s McDonalds became one of the top forty in the US.  She was able to open two more McDonalds in the Midwest.

* During this time she was put on the McDonalds bun committee, the group that oversaw quality and consistency of the hamburger buns.  Cordia learned a lot and decided that she could produce buns for McDonalds more efficiently than the current producers.

* Today, she is CEO of The Bun Company with three high volume bakeries, which supply buns and English muffins worldwide to McDonalds and other food distributors.

* Cordia Harrington also started a trucking company, Bun Lady Trucking, to make sure that her buns get to market on time.

Cordia Harrington sums up her philosophy, saying “Instead of moaning and complaining, you have to take that energy, when problems happen, and put it towards taking you to the next level.”

The lesson: If you have a problem, look at it from every angle, and then fix it by taking control of the situation.

Thursday, July 22nd, 2010

Pricing For Profit

Pricing For Profit from Beth Andrus on Vimeo.

Tuesday, June 29th, 2010

HMO, PPO, and Medicare, Oh My!

Health care is such a hot topic right now.  Maybe too hot.  There is so much information and heated debate that it has become very difficult to sort out fact from fiction.  But when you decide to start your own business you will be leaving the feathered nest of your employer (at some point), and you will need to handle your own health insurance coverage.  Yikes!

To help you navigate these dark waters, I highly recommend getting the book Cut Your Health Care Costs Now! By Brandi Funk, RN, FNP.  Don’t let the topic fool you.  This book was fascinating reading.  There was so much I didn’t know, and didn’t even know I didn’t know.

Some of the topics covered:

* How to get the best health insurance for you and your family

* The ins and outs of COBRA

* How to prevent becoming “uninsurable” by insurance companies

* How to get medical care without health insurance

* How to negotiate your medical bills

* Where to get help with maternity care costs when it’s excluded from your insurance plan

* How to get the most out of your Medicare coverage

New business owners are dealing with so much that sometimes health insurance gets pushed to the bottom of the list, and maybe it isn’t even on the list.  That’s understandable.  All insurance is viewed as an annoying money-drain… until we need it.  Then it can literally be a life saver.   

New business owners are dealing with so much that sometimes health insurance gets pushed to the bottom of the list, and maybe it isn’t even on the list.  That’s understandable.  All insurance is viewed as an annoying money-drain… until we need it.  Then it can literally be a life saver.   

The book is available on Amazon for $24.95, or as an eBook for $21.95.  You can find out more about the book here.  And while you’re there check out her blog.  You can not know too much about this subject.

Wednesday, May 12th, 2010

The New Resources Page On The Essential Business Handbook Website

I believe that people can do anything they set their minds to.  And that includes starting a business with little or no money, which is why one of things I write about is free and affordable resources.  In order to make your life easier, I have put these resources in one place.

I created a page on The Essential Business Handbook website that lists free and inexpensive resources, including great downloadable information and useful blogs.  This information will help you Do-It-Yourself, or hybrid-DIY (Do-It-Yourself, with the help of a VA or temp asst).

If you know of a great resource for new and very small businesses, please let me know and I'll check it out.

Tuesday, April 27th, 2010

It’s Time To Go Back To School

I've written about this before, but I think it's time to go over it again.  When you are just starting your business, or running a very small business, you need to get a lot done with very little cash.  In this situation, your best options are Do-It-Yourself, or semi-DIY (learning a lot, then hiring help to get the job done).  But many of the things you need to handle will be outside your realm of experience.  In order to make this work you will need to dedicate some time to learning the tasks at hand.  Imagine you are going back to school, and create a focused plan so you won’t be wasting your time. 

First, you need to get as much information about your subject as you can from books, blogs, free/inexpensive seminars, etc…  Then create a schedule, committing 30-60 minutes a day to reading and studying your material.  Write down any questions that come up, so you can research them during your next session.  Make sure this “class time” is uninterrupted so that you can really focus.  And understand that the first day (or three) may be frustrating, because you won’t feel you’re progressing.  But know that if stay with it, you will start to get it, whatever “it” is.

So, if you’re ready to start marketing your company, want to create a PR campaign, or need to handle some other aspect of your business, it’s time to hit the books.

Tuesday, March 16th, 2010

Lucy & Ethel Start A Business

I was watching I Love Lucy last weekend. It was the episode where Lucy and Ethel go into business selling Lucy’s salad dressing. When they realize they’re losing money on each individual jar, Lucy says “We’ll make it up in volume.” She could not have been more wrong, which makes for a great episode, but our businesses aren't sitcoms.

I am always a bit surprised at the number of people who set up their business and start selling, without having a clear picture of their costs.  If you don’t know your costs, you can’t know if you’re making a profit.  I know I’ve talked about this before, but let’s review…

Revenue (money that customers pay you)

Direct Costs (everything that goes directly into making your product – setup costs, labels, packaging, any materials used in production, production labor, and anything else needed to produce an item)

Gross Profit (Revenue minus Direct Costs)

The Gross Profit is then used to pay your rent, phone, advertising, employees, yourself etc…  Whatever is left is your net profit, so hopefully you have something left.

Now, if you have more than one type of product or design, it’s best to cost out each item separately.  That way, you can tell which make money, and which (if any) lose money.  Some people lump certain direct costs in with overhead/sales costs.  If you do this, you can’t tell which products are profitable.

For example, if you have a graphic tshirt business, complex designs may have an initial setup cost of up to $500, and simple designs might be $100. 

If all other direct costs are $4.00 per shirt and you sell the complex design for $9.50, that leaves you with $5.50 per shirt to cover the setup cost.  You must sell 91 shirts before making gross profit on that design.

If all other direct costs are $4.00 per shirt and you sell the simple design for $6.50, that leaves you with $2.50 per shirt to cover the setup cost.  You must sell 40 shirts before making gross profit on that design.

Because you pay your rent, utilities and yourself with your gross profit, you only want to carry products that earn a gross profit.  You make more per shirt with the fancy shirt, but if you only sell 50, you've lost money. If you sell 50 of the other shirt, you're $25 ahead.

I have oversimplified this example, but hopefully you can see how important it is to understand how much it costs to produce your goods.  I know accounting and numbers are painful for some of you, but this information will let you know what works and what doesn’t.  And only then can you make necessary adjustments to your product line. 

Aunt Martha's Old Fashioned Salad Dressing

Tuesday, March 9th, 2010

The Best Use Of DIY Courses

As you know, I’m a big supporter of DIY (do-it-yourself).  Sometimes it’s your only option, especially in the early stages of business.  There are tons of books, courses, seminars and webinars out there, covering everything from PR to accounting.  And many of these are good.  But even if you learn everything and understand what needs to be done, there are only so many hours in the day. 

Frequently, after taking a course, we realize we don’t have the time or interest in handling the tasks ourselves.  When this happens, we are inclined to hire the person that taught the course.  There’s nothing wrong with that, but assess your time and personality before shelling out money for anything. If you think might hire a professional in the end, don’t waste your money on the DIY course.  Instead, put it toward hiring a professional. 

If your budget won’t allow for that, and your schedule won’t allow for you to do everything, there is an alternative.  Take DIY courses and/or read some books, and then hire a temporary assistant, virtual assistant, or bookkeeper to do certain things for you. 

Once you know the what, how and why of certain business activities, you can direct someone to do what you would be doing (if you had the time) at a fraction of the cost of hiring a professional.  The more you know, the less likely you are to overpay for relatively simple tasks, or to hire an unqualified person.  Learn as much as possible about all aspects of your business.  Then do what you can, and farm out the rest.  Taking this approach will save you some money, and keep you from hating your business.

Thursday, February 25th, 2010

Lessons From Rollerskating (Rerun)

Lessons From RollerSkating from Beth Andrus on Vimeo.

This video is a rerun. I will have new videos, again, starting next week.

Wednesday, February 24th, 2010

You Need To Have A Website & ChooseWhat.com Makes It Easy

If you already have website, go back to what you were doing. If you don’t, there is a site that can help you get set up. Like anything else that’s new to us, setting up a website can be intimidating, and frustrating. If you have a business, though (any kind of business) you need to have a website. It gives you credibility, and will help you market your product or service. There, your customers can find out about your company, get contact information, etc...

ChooseWhat.com offers a “build-your-website” option that is incredibly easy to use. You start by selecting an “information only” site ($9.99/month) or a web store ($24/month). You are then literally stepped through the process. The price includes a domain name.  And the first 30 days are free, so check it out before committing.

Here’s what you’ll see:

Get Started.
a) Create a free account.
b) Choose your layout and color scheme.
c) Choose your domain name.

Add Pages to Your Website.
a) Customize your Home page.
b) Customize your Contact page.
c) Add supporting pages

Create Logical Navigation.
a) Create main navigation links
b) Create secondary navigation.

Enhance Your Website (optional steps).
a) Customize your header and logo.
b) Change your layout.
c) Change your color scheme.
d) Get your website listed in search engines
e) Add images, video and other multimedia.

Everything in this guide is straightforward and easy to understand. As you click on each task, you are given a full, clear explanation of what you are doing, and why. You should be able to create your website in an afternoon.

Having an online presence is so important. You are missing out on opportunities each day that you wait. So give it a try, because the need for a website is not going to go away.

Tuesday, February 23rd, 2010

Don’t Get Ahead Of Yourself

Getting caught up in the excitement of starting your own business can cause you to get ahead of your self.  It’s a common mistake, but you may pay dearly for it.

Starting a business is part hard work, part lots of fun.  Unfortunately, in the beginning, there are bigger doses of hard work – getting your website up and your shopping cart in place, registering for tax ID numbers, not to mention preparing your product or service.  So it’s understandable that people want to jump into the much more satisfying activities of marketing and PR, but don’t take these steps until you’re ready.

First, if you hire a marketing or PR person before you’re ready, you’ll be wasting your money and their time.  And, second, even if you’re doing these things on your own (I love DIY!) you could be caught with your pants down, so to speak.  If clients, journalists, and sponsors coming knocking before you’re ready, you will look amateurish and create a reputation for being unreliable.

I once jumped into a marketing opportunity before I had my vendors lined up. A huge order came in from this and I suffered a sleepless week getting the work done for my new customer, with the added pleasure of paying a subpar vendor a fortune for a “rush” job.

If your dream client/PR contact called you, would you be ready? If the answer is, “Yes, but I just need to ______”, then the real answer is no.

I get it. It’s thrilling to go full steam ahead, but you have to make sure you have something to offer before inviting the world in. It is easier to build a strong reputation from a clean slate, than it is to repair a damaged one. So clean house, get your ducks in a row, or whatever other metaphor you would like to use, then get out there and show the world what you’ve got.